Refund and Returns Policy

Effective Date: January 3, 2025

At SnapPariz, we strive to ensure that you are completely satisfied with your purchase. If, for any reason, you are not satisfied, our Refund and Returns Policy outlines the terms under which items may be returned or refunded.

1. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  • The item must be in its original condition, unused, and with all tags, manuals, and packaging intact.
  • Returns must be initiated within 30 days of the purchase date.
  • Proof of purchase, such as a receipt or order confirmation, must be provided.

Non-Returnable Items:
Certain items cannot be returned, including:

  • Items marked as “Final Sale.”
  • Gift cards.
  • Software, digital downloads, or opened products with security seals.

2. Return Process

  1. Initiate a Return:

    • Contact us at info@snappariz.net or call 702-891-8998 to request a return authorization.
    • Provide your order number, reason for the return, and any supporting information.

  2. Ship the Item:

    • Once authorized, ship the item to the following address:
      SnapPariz Returns Department
      3947 Sunrise Road, Hagerstown, Maryland, United States
    • You are responsible for the shipping costs of returning the item unless the return is due to a defect or error on our part.

  3. Inspection and Refund:

    • Upon receiving the item, our team will inspect it to ensure it meets the return eligibility criteria.
    • Refunds will be processed within 7-10 business days of receiving the returned item.

3. Refunds

  • Refunds will be issued to the original payment method used at the time of purchase.
  • If you paid via credit card, please allow additional time for the bank to process the refund.
  • Shipping fees are non-refundable unless the return is due to an error on our part.

4. Exchanges

If you wish to exchange an item, follow the same return process. Once your return is approved, we will ship the replacement item. Shipping costs for exchanges may apply.

5. Defective or Damaged Items

If your item arrives defective or damaged:

  1. Contact us immediately at info@snappariz.net with a description and photos of the issue.
  2. We will provide a replacement or refund at no additional cost to you.

6. Cancellations

Orders can be canceled for a full refund if the cancellation request is made before the item is shipped. Once shipped, the order falls under the standard return process.

7. Late or Missing Refunds

If you have not received your refund after the processing time:

  • Double-check your bank or credit card statement.
  • Contact your payment provider, as it may take some time before the refund is officially posted.
  • If you still have concerns, contact us at info@snappariz.net.

Contact Us

For any questions or concerns regarding our Refund and Returns Policy, reach out to us:

  • Email: info@snappariz.net
  • Phone: 702-891-8998
  • Address: 3947 Sunrise Road, Hagerstown, Maryland, United States